Kenya is on the verge of a Generative AI (GenAI) transformation as business leaders express optimism about its potential to reshape industries and drive innovation in the country and in the East African region.
However, significant challenges such as legacy infrastructure, skills shortages, and regulatory gaps must be addressed to fully harness the benefits of this groundbreaking technology.
Speaking at the NTT DATA Clients Innovation Day in Nairobi, Mr Chris Wiggett, Head of Artificial Intelligence (AI), Data, and Analytics at NTT DATA in the Middle East and Africa, stressed the importance of a holistic approach to addressing these challenges. He noted that while Kenyan organisations are poised to lead a digital transformation, success will depend on targeted investments in infrastructure, workforce development, and the establishment of clear regulatory and ethical frameworks.
“Kenya has the opportunity to become a leader in GenAI adoption across Africa. By investing in infrastructure, skills development, and ethical frameworks, businesses can unlock immense value and drive sustainable innovation. Today’s discussions at Innovation Day are a step forward in empowering organizations to navigate this transformative journey,” Mr Wiggett noted.
Data from this year’s NTT DATA Global GenAI report show that Kenyan organisations are keen to adopt GenAI, with 100% of the surveyed CEOs expecting it to have a material impact on their operations. Despite this enthusiasm, the report highlights critical obstacles, including outdated systems, which 96% of respondents identified as a major hindrance to effective deployment, and a significant skills gap, with 74% acknowledging that their workforce lacks the necessary expertise to effectively utilise GenAI tools.
