About Equity Bank Kenya
Equity Bank Limited (The “Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 – 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Kenya, Uganda, South Sudan, Rwanda and Tanzania. Its shares are listed on the Nairobi Securities Exchange and Uganda Securities Exchange. Equity Bank was founded as Equity Building Society (EBS) in October 1984 and was originally a provider of mortgage financing for the majority of customers who fell into the low income population. The society’s logo, a modest house with a brown roof, resonates with its target market and their determination to make small but steady gains toward a better life, seeking security and advancement of their dreams. The vast majority of Africans have historically been excluded from access to financial resources. Having been declared technically insolvent in 1993, Equity’s transformation into a rapidly growing microfinance and then a commercial bank is widely considered to be an inspirational success story. Currently, Equity Bank has more than 9 million customers making it the largest bank in terms of customer base in Africa and having nearly half of bank accounts in Kenya. The company’s vision is “to be the champion of the socio-economic prosperity of the people of Africa”. Equity Bank retains a passionate commitment to empowering its clients to transform their lives and livelihoods. Through a business model that is anchored in access, convenience and flexibility, the Bank has evolved to become an all-inclusive financial services provider with a growing pan-African footprint. Equity Bank’s business model and its visionary leadership has continued to earn local, regional and global accolades and recognition. The model is also studied in some of the leading business schools in the world, as other developing countries in Africa and Asia seek to learn from Equity’s low margin, high-volume model. Equity Bank in 2010 established the Equity Group Foundation. This innovation and creative vehicle has fully transformed the concept of philanthropy and corporate social responsibility. While Equity Group Foundation champions the socio-economic transformation of the people of Africa and seeks partnerships along six cluster thematic areas, Equity Bank provides the infrastructure of delivery, hence reducing the operational costs for the Foundation and increasing the rate of return on any social investment. The six social thematic areas of focus are: education and leadership development; financial literacy and access; entrepreneurship; agriculture; health; innovations and environment. Make an enquiry today
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 3 years
- Location Nyandarua
- Job Field Finance / Accounting / Audit
Job Purpose:
To provide leadership in business banking segment and development in line with the region’s overall strategy. The role responsible for meeting business developments strategic targets. and responsible in establishing and maintaining key relationships with stake holders in the achievement of the Bank’s strategic goals.
Active member of the Banks leadership, contributing to strategic, long, medium- and short-term plans aimed at achieving the bank and departmental objectives. Communicate and articulate the business strategy of the Bank to all stakeholders and keep staff engaged and focused on the business developments goals.
Key Accountabilities:
Business Development
- Participate in developing the annual and quarterly financial plans and budgets for the Region.
- Management of borrowing and non-borrowing customers in the region to enhance customer loyalty, mitigate against loss and enhance increased business.
- Regularly review strategic initiatives of the region/segments to take appropriate action.
- Direct the overall effort of the segments in growing business in optimum proportions to achieve set targets.
- Develop and deepen relationships with existing and potential customers. Identify and disseminate market opportunities and information to guide business development efforts and product development.
- Spearhead/ conduct regular business visits to Bank clients, prospects and branch/affiliates.
- Maintain a sustainable, profitable and high-quality balance sheet.
- Cost management –enforce cost optimization of the resources.
- Continuously review customer value propositions for various customer segments
Market & Customer Service
- Collaborate and coordinate the development and the implementation of the sales initiatives with other regional business stakeholders.
- Continuously conduct and advise market intelligence to identify new markets, customer trends, regional government directives and changes in the policy.
- Act as the Banks’s brand ambassador.
- Participate in development & execution of strategies that build the Equity brand and endear it to its chosen markets.
- Coordinate business banking marketing initiatives
- Originate, build and sustain strategic business partnerships.
- Position Equity Bank Kenya as a preferred Bank.
- Ensure full adherence to the Bank’s customer service chatter.
- Increase market share in line with strategic ambitions and in a profitable, ethical and sustainable manner.
Audit Risk & Compliance
- Ensuring the quality of the loan book in the various segments within the region is within expected standards.
- Participates in Regional Credit Committee as per policy
- Ensure adherence of policies and procedures from regulatory authorities, Equity bank and other stakeholders.
- Put in place effective Business Continuity plan for various segment.
- Ensure audit and risk rating for the Region improves and is within set thresholds as per the key performance indicators communicated sometimes.
- Communicate and articulate the Bank’s risk and control environment to the unit staff and ensure good appreciation of the same
People Management
- Harness existing and create new competencies in order to achieve competitive advantage.
- Maintain the appropriate number and caliber human resource to deliver exceptional service, achieve targets and maximize the business’ efficiency and effectiveness.
- Manage succession at segments levels and strive to have competent successors for every key position in the branch with the aim of efficient business continuity and cost management.
- Mentor and coach staff to build their capacity to perform the roles assigned to them.
- Provide career guidance and avail learning opportunities and assignments to enhance engagement and career progression.
- Maintain high morale and motivated staff in the region.
- Set performance expectations and conduct performance management evaluations promptly to ensure superior performance levels are maintained.
- Hold weekly performance review discussions with Business banking officers in the region.
- Regional Sector Staff Growth and development, Talent identification and recommendation for alignment to available opportunities
- Identifying staff gaps and advise the Regional RM Business on deployment of staff to branches.
- Adhere to HR policies in the management of employees.
Performance & Reporting
- Optimize the use of the Bank’s Management Information System for staff performance management.
- Ensure optimum segmentation of the Bank’s client database and targeted marketing on the various business segments.
- Submission of relevant and timely reports to the various key stakeholders to aid in decision making.
- Any other duties as may be assigned by the line manager
Qualifications and Experience
- Bachelor’s degree in business administration, finance, or a related field.
- At least 3 years’ work experience as a Business Client Advisor within SME space.
Key skills and competencies
- Knowledge of organizational effectiveness and operations management.
- Experience in budgeting and forecasting.
- Leadership and management skills.
- Ability to develop, implement, and review policies and procedures.
- Ability to oversee budgeting, reporting, planning, and auditing.
- Understanding of necessary legal and regulatory documents.
- Ability to address problems and opportunities for the company.
- Excellent communication skills.
- Outstanding organizational skills
Method of Application
Interested and qualified? Go to Equity Bank Kenya on equitybank.taleo.net to apply
